FAQ

Use the account button on the site and follow the registration steps. You may need to verify your email address before all account features are available.

Check your spam, junk, promotions, or other filtered folders first. If you still cannot find it, try requesting a new verification email from your account area.

If the problem continues, contact support@clipboo.com from the email address used for your account.

Use the password reset option on the login page. You will receive an email with instructions to reset your password.

If you do not receive the email, check your spam folder and confirm that you entered the correct email address.

If this option is available in your account settings, you can update it there. If not, contact support@clipboo.com and include enough information for us to identify your account.

VIP membership may include benefits such as:

• ad-free browsing where supported;
• download access;
• video previews or enhanced browsing features;
• access to Early Access videos;
• other VIP-only features that may be added over time.

VIP features may change, improve, or be adjusted as the site develops.

No. Videos on Clipboo are provided in the same site video quality/resolution when available.

VIP may unlock other features, such as ad-free browsing, downloads, video previews, or Early Access, but it does not create a separate higher-resolution version of videos.

Use the VIP or support section on Clipboo and follow the payment instructions. After successful payment confirmation, your VIP access should activate automatically.

First, make sure you are logged into the same account used when buying VIP.

If VIP still does not appear after payment confirmation, contact support@clipboo.com and include:

• your account email;
• payment date and approximate time;
• transaction ID or payment reference, if available;
• the VIP package you purchased.

We will check the payment and correct your account if needed.

Make sure you are logged into your VIP account. VIP ad-free browsing only applies when the site can identify your account.

If you are logged in and still see ads:

• refresh the page;
• clear browser cache if needed;
• try another browser or private window;
• confirm your VIP membership is still active.

If the issue continues, contact support@clipboo.com.

Yes. VIP membership lasts for the period purchased or granted. When it expires, VIP features are removed unless you buy VIP again or receive an extension.

No. VIP membership cannot be transferred to another account. VIP is tied to the account used at the time of purchase.

Before buying VIP, make sure you are logged into the correct account.

No. Donations support Clipboo, but they do not include VIP benefits unless the donation page clearly states that a specific donation includes VIP access.

No. Donations are final and non-refundable.

Some donations may be shown publicly if the donation feature supports public display. Do not include personal information in any public donation message.

If you are unsure whether something will appear publicly, keep the message blank or use a non-identifying nickname.

Yes. You may be able to donate without signing in. Guest donations may be displayed as anonymous.

If receipts are enabled for your payment or donation, you may receive one by email or see it in your account area.

If you need help finding a receipt, contact support@clipboo.com and include your account email and transaction details.

Some payment methods require confirmation before the payment is fully completed. VIP or donation status may not update until the payment provider confirms the transaction.

If a payment remains pending for too long, contact support with the transaction ID or payment reference.

Yes. Registered users can upload videos from the upload page.

Uploaded videos may need to be processed, reviewed, or approved before they appear publicly on Clipboo.

You may only upload content that you are legally allowed to upload and share. You are responsible for the videos you submit.

Do not upload content that is illegal, underage, non-consensual, abusive, exploitative, copyrighted without permission, or otherwise violates Clipboo’s rules.

Only upload videos if every person shown is an adult and you have the legal right and permission to upload and share the content.

Do not upload private, leaked, stolen, hidden-camera, revenge, underage, non-consensual, or exploitative content.

Uploaded videos may take time to process and review. A video may also be rejected, removed, or restricted if it violates site rules, legal requirements, or technical requirements.

If upload management is available in your account, you may be able to manage your uploaded videos there. Otherwise, contact support@clipboo.com with the video URL and your account email.

Playback issues can happen because of connection speed, browser problems, device limitations, temporary server issues, or the video source itself.

Try:

• refreshing the page;
• disabling browser extensions that block scripts or media;
• trying another browser;
• checking your internet connection;
• clearing cache.

If the issue continues, use the report or bug report option and include the video URL.

A video may be unavailable if it was removed, restricted, still processing, temporarily broken, or no longer eligible for public display.

Use the report option on the video page if available. Include a short explanation such as:

• video does not load;
• audio is missing;
• wrong thumbnail;
• playback stops;
• download does not work;
• content appears mislabeled.

Downloads may require VIP membership. If you are VIP and downloads still do not work:

• confirm you are logged in;
• try another browser;
• disable download-blocking extensions;
• check if the video itself is still available;
• contact support with the video URL.

Yes. Videos on Clipboo are provided in the same site video quality/resolution when available.

Playback performance can still vary depending on your browser, device, internet connection, and temporary network conditions.

Ads help support the cost of running the site, including hosting, storage, bandwidth, maintenance, and development.

VIP users may receive ad-free browsing where supported. Make sure you are logged into your VIP account.

Some browser, cache, or login issues may cause ads to appear unexpectedly. If you are VIP and still see ads, contact support.

Ads may be served by third-party ad networks. If you see an ad that is broken, misleading, malicious, or inappropriate, contact support@clipboo.com and include:

• page URL;
• screenshot if possible;
• approximate time;
• device/browser;
• description of the ad.

We will review and block or report problematic ads where possible.

Clipboo collects information needed to operate the site, provide accounts, process payments, prevent abuse, respond to reports, and comply with legal obligations.

For more details, read our Privacy Policy and Cookie Policy.

Your email address and private account details are not meant to be publicly displayed. Avoid posting personal information in usernames, donation messages, reports, upload details, or public fields.

Third-party ad providers may receive technical information needed to serve and measure ads, such as device/browser information or ad-related identifiers. They should not receive your private account email from Clipboo just because an ad is displayed.

For more details, read our Privacy Policy and Cookie Policy.

Use the bug report option if available, or email support@clipboo.com.

Include:

• what happened;
• what you expected to happen;
• page URL;
• device and browser;
• screenshot if useful;
• steps to reproduce the problem.

Use the report button on the video page if available. Choose the closest reason and add details when needed.

You should report content if it appears:

• illegal;
• underage;
• non-consensual;
• abusive or exploitative;
• incorrectly labeled;
• broken or misleading;
• violating site rules.

Review times vary depending on the issue and volume of requests. Serious safety, legal, underage, or non-consensual content reports are prioritized.

If you are the person shown in content, own rights to the content, or have a valid legal reason for removal, contact legal@clipboo.com or use the content removal form if available.

Include:

• the exact Clipboo URL;
• your relationship to the content;
• reason for the request;
• proof of identity or rights if required;
• any supporting information.

Send DMCA notices to legal@clipboo.com or use the DMCA/contact method listed on the site.

A proper DMCA notice should include:

• identification of the copyrighted work;
• the exact URL of the allegedly infringing content;
• your contact information;
• a statement that you have a good-faith belief the use is unauthorized;
• a statement that the information is accurate;
• a statement, under penalty of perjury, that you are authorized to act;
• your physical or electronic signature.

Yes. If you believe you appear in content and want it removed, contact legal@clipboo.com with the exact URL and enough information for us to review the request.

Contact legal@clipboo.com immediately and include the exact URL. You may also use the report button if available.

Do not download, share, repost, or spread the content. Send only the information needed for review.

Try these steps:

• refresh the page;
• clear browser cache;
• disable ad blockers or script blockers for Clipboo;
• try another browser;
• update your browser;
• try another device or network.

Check your email/password, try password reset, and make sure your email is verified if required.

If you still cannot log in, contact support@clipboo.com from the email address linked to your account.

Browser extensions, privacy tools, blocked scripts, or cached files can stop forms and buttons from working.

Try disabling extensions for Clipboo or using a private window with extensions disabled.

For account, VIP, payment, playback, upload, donation, or general support:

support@clipboo.com

For DMCA, content removal, rights, safety, or legal requests:

legal@clipboo.com